MPLCS

MORNINGTON PENINSULA LANGUAGE & CULTURE STUDIES

Terms and Conditions

Please read these Terms and Conditions carefully.


By purchasing any product or service from MPLCS (Mornington Peninsula Language and Culture Studies), you acknowledge and agree to be bound by these Terms and Conditions.

Enrolment

Enrolment forms and payment must be received at least 2 weeks prior to the commencement of the course in order to secure your place. Casual lessons excepted.

Your enrolment will be confirmed after we have received the full payment.

We will provide payment details via email.

Group Courses

Group courses require a minimum of 2 students to run. If the course has insufficient numbers, it will be cancelled, and you will receive a full refund.

Depending on the student's wishes, classes with 2 students can run for 1.5 hours each week, or 2 hours a week and priced accordingly.

Classes with 3 or more students run for 2 hours, 7 weeks.

If you cannot attend a lesson, you must notify us by phone or SMS. Please leave a voicemail if your call is not answered.

If along the course already booked, the number of students enroll go down, the fees of the course will be adjust to the number of students that will follow with the classes. 

Casual Lessons

Students can attend a group class if there are places available.

Casual lessons must be booked 1 week in advance.

Conversation Classes

Conversation classes run for 1 hour.

Classes can be taken weekly, fortnightly, monthly or less frequently depending on the group.

Classes require a minimum of 1 student to run.

Private Tuition

Tuition fees must be paid in full prior to commencement of lessons.

Cancellation or changing of lesson times must be advised at least 12 hours before the lesson via SMS or a phone call. Please leave a voicemail if your call is not answered.

Email cancellations or changes will not be accepted.

One cancellation per each 10 lessons will be accepted.

Failure to notify us of a cancellation or change will result in a forfeiture of the lesson/tuition fee.

Cancellations and Changes

If you wish to cancel your enrolment in a course, you must notify us in writing at least 10 business days prior to the commencement of the course.

If along the course already booked, the number of students enroll go down, the fees of the course will be adjust to the number of students that will follow with the classes.

Cancellations due to exceptional unforeseen events may be accepted on a case-by-case basis. Students can request a refund or a credit note to apply to future courses.

“No Shows” will be deemed cancellations and result in the lesson/tuition fee being forfeited.

We will apply a $50 administration fee per student, to cover the cost of teacher and classroom bookings.


Missed Classes

Students who notify that they will miss a class within the set timeframe of 24 hrs can receive a maximum of 1 make-up classes per group of lessons reserved.

Students will be told what has been done in class and receive homework to prepare for the next class.

Missed classes are not refundable.

Workshops and Cultural Events

We run several language workshops and cultural events throughout the year.

These must be booked and paid at least 2 weeks in advance to secure your booking.

Discounts

We offer a 10% discount for all online courses.

Buy a pack of 10 private classes with adult price aply ($80 per hour) and receive one free (1 hour).

Private tuition lessons can be shared with another person to share the fee.

Students aged 20-29 years receive a discount off the full adult price of one-to-one private tuition as per the fee schedule on our website.

Trial classes

Group courses: New students can join a group class in person or online for free. This offer is limited to one free class per student/term.

Private tuition: New students can benefit from a discount to trial a class. This offer is limited to a one hour lesson at $60 per student/term.

Textbooks and Course Materials

You may need to purchase textbooks and course materials, depending on your level.

You must pay for textbooks and course materials prior to the final lesson.

Gift Vouchers

We have gift vouchers for sale in several denominations. $55, $100, $200 and $295.

Gift Vouchers are valid for 12 months from the purchase date.


MPLCS makes every effort to ensure that all information given is correct at the time of publication.

We reserve the right to cancel or change times, dates, fees, location and tutors if required.